- General Information
- Manufacturer
- Cisco Systems, Inc
- Manufacturer Website Address
- http://www.cisco.com/c/en_au
- Brand Name
- Cisco
- Service Name
- SMARTnet - Extended Service
- Product Type
- Service
Cisco Technical Support Services such as Cisco SMARTnet support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Physical
- Service Characteristic
- Parts
- Service Description
- 8x5xNext Business Day
- Service Details
- Software support includes maintenance, minor and major updates for your licensed feature set
- Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
- The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
Note: Domestic resellers purchasing for International locations will be subject to an additional fee
- Provided Support
- Parts Replacement
- Email Support
- New Releases Update
- Service Duration
- 1 Year